How do I Reset my Coinbase Verification?
If you've lost access to your Coinbase account due to issues with verification, such as a new phone or authenticator app, you can follow these steps to reset your verification. This guide will walk you through the necessary actions to regain access while ensuring your account remains secure.
Read More: Can’t Verify My Identity on Coinbase — Here’s What to Do
Understanding Verification Issues
Coinbase employs two-factor authentication (2FA) to enhance security. If you've changed your phone number or lost access to your authenticator app, you may encounter difficulties logging in. Here’s how to reset your verification settings effectively.
Step-by-Step Instructions for Resetting Verification
Step 1: Sign Out of Your Account
If you're currently logged into Coinbase, sign out. Close all open tabs related to Coinbase in your browser.
Step 2: Access the Account Recovery Page
Go to the Coinbase account recovery page by entering your email address and password as usual.
Step 3: Select "Having Trouble? Try Another Way"
When prompted for your 2FA code, click on "Try another way." This option allows you to proceed with alternative recovery methods.
Step 4: Update Your Phone Number or Authenticator App
- For Phone Number Changes:
- Choose "Update your phone number."
- Follow the prompts to verify your identity, which may include uploading a photo of your ID and taking a selfie.
- You will receive a PIN via email that you need to save for later use.
- For Authenticator App Changes:
- Select "Update your authenticator app."
- Again, verify your identity as described above.
- Once verified, you will receive a QR code. Open your new authenticator app (like Google Authenticator or Authy), scan the QR code, and generate a new one-time code.
Step 5: Enter the New Code
After setting up the new phone number or authenticator app, return to the Coinbase login page and enter the new verification code generated by the app or sent via SMS.
Step 6: Complete Verification
Once you've entered the correct code, you should regain access to your account. Remember that for security reasons, there may be a temporary hold on sending funds from your account for 24 hours after resetting verification.
Troubleshooting Common Issues
If you encounter problems during this process:
Ensure that you're using the correct email associated with your Coinbase account.
Check for any typos in entering your phone number or email.
If you still cannot access your account, consider contacting Coinbase support for further assistance.
Conclusion
Resetting your Coinbase verification is a straightforward process if you follow these steps carefully. By keeping your contact information updated and ensuring secure access methods, you can protect your account from unauthorized access while maintaining easy access for yourself.
For more detailed assistance or if issues persist, refer to Coinbase’s help center or reach out directly to their support team.
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